Starting this week (Monday 29 September), New Forest District Council is writing to households in Phase 2 of its new waste collection and recycling service, which includes Fordingbridge and other areas, with important information about their new collections starting from 20th October 2025.
Each household in Phase 2 will receive a letter tailored to their property, which will confirm their new collection day and the date of the first collection under the new service.
Cllr Geoffrey Blunden, Portfolio Holder for Environment and Sustainability, said: “As we prepare to begin Phase 2, I’m looking forward to us continuing to build a more efficient and environmentally responsible way of managing waste and recycling across the district.”
“Phase 1 has shown us what progress is possible. Residents have helped us collect an average of 48 tonnes of food waste each week, and we’ve seen real improvements in street cleanliness and recycling participation. These successes speak volumes about our community’s commitment to reducing waste and protecting the environment.”
“This is one of the complex operational challenges we have undertaken as a council, and we’ve listened carefully to feedback from Phase 1. Ahead of Phase 2, we have employed additional staffing, revised collection guidance for pannage areas, and updated route assessment and planning.”
“While most collections are now running smoothly, I want to sincerely thank residents who’ve experienced issues for their patience and assure them that we are committed to making things right.”
“I am grateful to all our residents for their support and understanding as we rollout and embed these much-needed changes in, which are vital for the long improvement of our waste and recycling collection service, and environmental impact.”
The letters sent to Phase 2 residents will also include a reminder about whether they will use wheelie bins, communal bins, or sacks for new waste collections. For residents using wheelie bins or sacks, the letter will include a 12-month collection calendar to guide residents through the first year of their new collections.
A ‘Go’ leaflet will be included with each letter, explaining how to use the containers correctly and what materials go in each one.
More information about the new waste service is available at https://newforest.gov.uk/article/3809/Changes-to-recycling-and-rubbish-collections-from-2025-to-2026
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